Amazon, Kindle, eBooks, and Me

Reading the Entrails

I’m developing a relationship with Amazon.

It used to be a simple relationship. I bought books from them. Well, not quite simple. I occasionally bought books when their low price plus the exorbitant cost of shipping to Australia worked out better than a local bookshop, or it was a book you just couldn’t get here. So I’d get into some pretty silly calculations involving Amazon.com, Amazon.co.uk, prices, shipping, and exchange rates.

Then I bought a Kindle. The relationship deepened. I stopped buying printed books from Amazon. In fact, I stopped buying printed books altogether. Now I only get ebooks from the Kindle Store. Unless they’re cheaper elsewhere, of course – which they easily can be, because Amazon charges a US$2 ‘foreigner tax’ on every book bought by people who have the temerity to live outside the USA. (Don’t ask me why. Something to do with Amazon wanting all the money in the world, I think.) This means there is no such thing as a free book on Amazon. All Amazon books start at US$2. So I tend to look around. If I can get a PDF of the book somewhere else and cheaper, or a Mobipocket version, I will. As for free books, on sites like Project Gutenberg, they’re rather better value than the US$2 Amazon equivalents. (What’s worse than the ‘foreigner tax’, I’ve discovered that many Kindle editions of English classics have been ‘Americanized’. God knows why but someone has gone to the trouble of changing the spelling in old Wilkie Collins and Jane Austen novels! Are American readers really that dumb that they need a ‘translation’ from English spelling before they can read a classic English novel?)

When my novel, TimeSplash, went on sale in the Kindle Store, my relationship with Amazon plumbed new depths. At first my biggest concern was with the huge slice of the sale price Amazon charges for the privilege of selling my book. They take a 65% cut of what you pay! Then, not only do they arbitrarily discount it from US$5.50 – the publisher’s sale price – to US$4.40, they also add a US$2 ‘foreigner tax’, making it US$6.40 for foreign buyers, making the book more expensive for the 95% of us who do not live in the USA. (And you only get a DRMed, .PRC file for that – which is why I recommend to anybody wanting to buy my book, for the Kindle or any other eReader, that they buy it from the publisher’s own bookstore. Even for American buyers, I think the bundle of non-DRM formats you get from the publisher is a far more attractive deal than the slightly lower Kindle Store price.)

But that’s not the worst of it. I’ve started noticing all the twiddly bits on te book page in the Kindle Store. Things like the star rating and the tags. As a buyer of the book, you get to rate it and to tag it (either just ticking tags you agree with, or adding your own). It turns out the ratings and, especially the tags are crucial for sales. They determine whether the book turns up in Amazon searches (if it’s not tagged, it probably doesn’t show) and how high up the results list it appears. (So, for God’s sake, if you love me and you bought TimeSplash, rate it and tag it, or you might be my last customer on this site!) Then there’s the customer review. I don’t know how many people have bought the book so far – from the kind things people are saying on Twitter, there are a few of you – but, so far, only one person has written a review. Just one!

But the most insidious and terrible piece of data on the Kindle Store page for TimeSplash is the Kindle Store ranking. It’s something to do with how many books are being sold, but I don’t know what. It’s never the same from one minute to the next and it fluctuates wildly – and I mean wildly, within a range of 70,000 so far. And it means nothing, or, perhaps it means everything! Since it is a rank, and I know Amazon has about 400,000 books in the Kindle Store, it’s easy to see that, if the book is ranked better than 80,000, it is in the top 20% of sales. If it is ranked 20,000 or less, it’s in the top 5% of sales. But what does that mean? Does Amazon sell a thousand ebooks books a day, or a dozen? Who knows? And since 90% of the “best-sellers” in the Kindle Store are free books anyway, what on Earth does that do to the sales distribution? If they’re giving away books by the shovelful (in the US presumably, since they’re not free anywhere else) at one end of the ‘sales’ scale, are there 200,000 titles at the other end that are not selling at all?

I’ve had to stop looking at my book page on Amazon because this kind of thing is driving me nuts. I only make about 60¢ on an Amazon sale anyway so it’s hardly worth worrying about. I’d need to sell tens of thousands before I saw any serious money, and that’s not going to happen. So why torture myself?

Well, because, regardless of the money, I’d like to see people buying the book – and reading it!